Frequently asked questions
How long will my order take to be made?
All products are made to order and therefore we aim to complete and deliver you order within the following timeframes:
Is delivery included?
For all orders we offer free local delivery within 30 minutes of CH7 5 (Mold). If you are outside of this area then items can be delivered by courier.
Can you make my item to size
Of course we can... if you have specific length in mind that isnt available then please let us know when you complete your order. For example if you require a shelf of 76cm then please order 3ft (90cm) and specify the exact size at checkout.
Are all products that you can offer listed on the website?
Unfortunately we are not able to list every variation of a product that is available so if there is something thats caught your eye but the dimensions dont quite meet your specifications or your looking for something a little different then please contact us. As each item is made to order we are more than happy to build to your specifications.
What do you mean by reclaimed boards?
All reclaimed scaffold boards that are used have failed inspection and are no longer fit to use on scaffolding. Its fair to say that the boards at this point in some cases have had a hard life! Every board we use is different and some boards that we have will have limited marks from their working life however others may have cut marks, nail holes, indentations and paint marks.
What colour will my boards be?
The finished colour of every board will be different as each scaffold board responds differently to the wax. We try our best where possible to select shorter items from the same board to reduce variation If, however, you are having a larger item this becomes more difficult and therfore there may be some diffrences in tone between each board used.
What are the differences between the finishes on the furniture legs/ feet?
Bare steel - The steel is left completely untreated with areas of the steel flatted back to a 'shiny' finish after the welding process when they are produced. Over time these legs will show some light signs of oxidisation on the surface if they are exposed to water but this adds to the character. Any oxidisation can easily be limited by a light wipe over with a little bit of wd40 or you can add a metal wax for protection.
Can you make me a bespoke item?
Of course we can... if you have an idea of what you are after then please contact us and we will be more than happy to help and discuss those ideas before providing a quote. Whether its a desk or table to fit a specific space or something a little out of the oridnary we would love to hear from you!